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General Info

  • I Don't See What I Want

    Don't worry! We specialize in custom awards, so if you do not see exactly what you are looking for, chat with us and we will turn any idea into a Far Out Award. We also specialize in corporate and promotional gifts.

    Message our live chat operators, call us at 786-334-6478 or email Sales@FarOutAwards.com for any assistance!

  • Custom Orders

    (click for more info)

  • Engraving Artwork & Logos

    All logos must be supplied as a high resolution file. Logos can be engraved, printed in full color, or etched depending on the item. Logos to be engraved must be black and white, vector-based artwork. Vector artwork is created using software such as Adobe Illustrator, Adobe Photoshop and or Corel Draw and can be scaled to any size without affecting the quality of the image. In using Adobe Programs, it is usually formatted and saved as .eps file.

    Full color printing offers all colors in the PDM Spectrum and we can print anything from logos to pictures. If you want a font not offered, please call for further customization.

    Message our live chat operators, call us at 786-334-6478 or email Sales@FarOutAwards.com for any assistance!
  • Laser Engraving

    Engraving Options

    Also referred to as Laser Marking is designed to remove material by vaporizing it away with a Laser Beam from a High Tech Laser Engraving Machine.

    WE RECOMMEND LASER ENGRAVING IF YOU ARE NOT NEEDING COLOR IN YOUR TEXT AND/OR LOGO. THE LASER PROVIDES A CLASSIER LOOK!

  • Art & Logo Requirements

    • Vector black & white line art (no grayscale)
    • Adobe Photoshop or Corel Draw (.eps, .psd, .pdf, .cdr)
    • Include all art on one file.
    • NO Raster Artwork will be accepted
  • Text Requirements

    Enter all engraving in the Engraving Options during the order placement process. You may also send your text and personalization as an attachment on a word document, or on an excel spreadsheet, including any list of names for perpetual awards.

    All personalization should be sent as text, never outlines or a pictures, so that we can copy and paste with ease, minimizing the risk of misspellings. Send all files to sales@faroutawards.com

    Message our live chat operators, call us at 786-334-6478 or email Sales@FarOutAwards.com for any assistance!

  • Font Requirements

    If you have a specific font that you want to use, please provide the font name and we will let you know if it can be used. Also specify if you want font sizes to vary by name or specific lines. We will type set your request and go back and forth until we get your final approval.

  • ColorFill

    A color setup fee of $50.00 per color and a $10.00 per piece charge will apply on Acrylics and Wood Items.

  • Perpetual Awards & Plates

    A perpetual trophy or plaque is an award that has room for many names. Perpetual trophies are usually for annual events. For example, you could order an employee of the month plaque with 12 name slots or a fantasy football trophy with perpetual base so names can be added each season.

    We can turn any award into a perpetual award. There may be limitations on the amount of names that can be added, which is based on the size of the bases or plaque and size of the engraved name plates. We will let you know what those limitations are when constructing the award. We will save your nameplate files and can ship out to you new plates that will fit your trophy base or plaque as you announce and recognize each new winner.

    Additional engraving and a minimal shipping charge (we can normally ship via USPS Mail) will apply for new plates that are shipped separately off the award.

  • Production Time

    Production time varies by item. Please allow 10-14 business days from the date or order until shipment, and then consider a 3-5 day shipping window depending on where you are located (we ship out of Miami FL). We will make every effort to accommodate your requests.

    We do offer a rush production option, which expedites production time to 5-9 business days, yet still consider the 3-5 day shipping window. If you need overnight, two, or three day shipping, we will be glad to help you with that as well.

  • Rush Orders

    Production time varies by item. Please allow 10-14 business days from the date or order until shipment, and then consider a 3-5 day shipping window depending on where you are located (we ship out of Miami FL). We will make every effort to accommodate your requests.

    We do offer a rush production option, which expedites production time to 5-9 business days, yet still consider the 3-5 day shipping window. If you need overnight, two, or three day shipping, we will be glad to help you with that as well.

  • Promotional Products

    We are members of PPAI – Promotional Products Association International, giving us exclusive access to thousands of suppliers and products. If it can be imprinted, we will source it for you at the best price.

    These are items given away to promote a company, corporate image, brand or event. With access to almost anything imaginable that can be imprinted; we will look at your business, charity function, tradeshow or conference and provide you with ideas to help keep you company name, logo or slogan in front of the customer. This is a very effective form of advertising at a very affordable expense.

    Message our live chat operators, call us at 786-334-6478 or email Sales@FarOutAwards.com for any assistance!

  • How Long Does It Take To Product An Order?

    Production time varies by item. Please allow 10-14 business days from the date or order until shipment, and then consider a 3-5 day shipping window depending on where you are located (we ship out of Miami FL).

    We will make every effort to accommodate your requests. We do offer a rush production option, which expedites production time to 5-9 business days, yet still consider the 3-5 day shipping window. If you need overnight, two, or three day shipping, we will be glad to help you with that as well.

  • Artwork

    Art submissions must be in Adobe CS5 or lower (.ai, .eps, .psd, .tiff, .jpeg, .pdf). Art charges for non-vector artwork may be assessed @ $95/hour.

    Please remember...

    • Make sure your images are at least 300 dpi, size as (100%)
    • Use a compression program when sending larger or multiple lines (WinZIP)
    • Convert all text to outlines for Illustrator files; rasterize all text for Photoshop files

    Please send artwork as clean, color separated, and camera ready. If you are unsure about your artwork, an account representative will be happy to assist you.

    Examples of artwork that is NOT camera ready:

    • photographs
    • photocopies
    • faxed art
    • gifs
    • PowerPoint (.pps)
    • letterhead
    • business cards
    • jpegs
    • word documents (.doc)(.wpd)

    Four-color process artwork should be provided digitally on CD, or emailed in a self-extracting zip file (.zip), along with a color output for reference. WE MUST HAVE A COLOR PROOF WITH ORDER. Please allow at least 1/8" bleed around all sides. Save multi-piece artwork in layers or separate elements.

  • What Is Vector Artwork?

    Vector artwork is created using software such as Adobe Illustrator, and can be scaled to any size without affecting the quality of the image. Vector artwork IS NOT a jpeg or gif file imported into Illustrator and saved as an ai or eps file.

  • Why We Can't Work From Scans

    Unlike vector artwork, scans can't be manipulated. Images can be scaled, but it will affect the quality of the artwork. Art charges for non-vector artwork may be assessed @ $95/hour.

  • Do You Use The PMS (Pantone) Color Matching System?

    Yes. However, it is difficult to guarantee a 100% exact color match, as printing on promotional products (golf shirts, pens, T-shirts, coffee mugs) is not the same as printing on paper.

    In certain instances, there is a PMS surcharge if we have to mix the exact pantone color for your order.

  • Shipping & Handling

    Orders in the USA are shipped FED EX with shipping charges added to the invoice. We normally ship Ground, but can expedite using faster Fed Ex Air services if need be.

    We also Ship USPS including to APO boxes and may ship packages this way on International shipments if it saves the customer money over FED EX. We can also ship on your FED EX account #. We do not ship UPS unless you schedule the pickup and bill to your UPS account. Otherwise all orders are F.O.B., Miami, Florida.

  • International Shipping

    We can ship to anyplace in the world. As all shipments are FOB, Miami FL USA, the shipping may exceed the cost of the item. We suggest you contact us at sales@faroutawards.com and tell us the award(s) you are interested in and provide us with your complete shipping address and we will quote you the freight charges. International shipments, including Canada, may be more expensive then the shipping price listed on the site. Far Out Awards reserves the right to contact the customer after the purchase if additional shipping charges need to be added. Far Out Awards will not process any order and reserves the right to cancel any order placed if the customer has not agreed to all additional shipping charges. Far Out Awards will not be responsible for any additional Duty or Taxes should they be imposed by the Country of Destination.

  • Drop Shipments

    We can drop ship direct to multiple locations. An extra charge of $5 per package will apply. And this may void any free shipping offers.

  • Enclosures

    We can include a gift card or personal note upon request. Please consult with a customer service representative for details.

  • Returns

    There are no returns on custom engraved and etched awards. Please contact customer service at (786) 334-6478 within 2 days of receiving damaged, defective or miss-etched product for credit and replacement options.

  • Cancellations

    You have until the end of the business day on the day your order is placed (5:00 pm EST) to cancel your order for a full refund. Orders can not be cancelled once proofs have been sent for approval unless prior authorization is acknowledged.

  • Damages

    Claims for breakage must be made with the carrier within 2 days upon receipt of shipment. In the event of breakage, be sure to save all cartons and packaging for inspection. Any damaged goods must be photographed and sent to sales@faroutawards.com, a replacement will then be sent out ASAP. Title to goods passes to buyer at F.O.B. point.

  • Trademarks

    Liability for use of copyrights and trademark rests with the customer. We reserve the right to photograph or show as samples, items produced by us without any liability on our part as to trademark or artwork rights. Most of the logos shown are from our customers and used for display purposes only. Endorsement of any products should not be implied in any case.

    All photographs are the sole property of Far Out Awards, LLC. Any use without prior written consent is strictly prohibited.

  • Terms of Sale

    All orders must be paid in full upon inception of order. We accept all major credit cards and PAYPAL. Alternate forms of payment are accepted. Please call our customer service department to discuss. No items will be shipped until full payment is received.

  • Pricing

    Better pricing may be available on larger quantities on certain items. Please live chat, call or email us for quantity discounts.

  • Terms & Conditions

    The approval process is the most crucial step in any personalization business. Customer must carefully approve all layout, sizing and spelling. Once customer approves artwork liability shifts to customer who agrees not to hold Far Out Awards responsible for changes not requested prior to final approval.

    Far Out Awards makes every effort to get artwork correct for customer and guarantees to etch artwork exactly as customer approval. By placing an order with Far Out Awards for any product in this website, customer agrees to all terms and conditions.

    Prices are subject to change periodically. Orders placed over the Internet shopping cart will be invoiced at the price displayed at time of purchase.  

    We have the discretion at anytime not to accept any order in part or whole under any circumstances. Items and or components may be out of stock or discontinued and no longer available. We will periodically remove discontinued items from our site, but at times we may be unable to remove these items prior to your ordering.
  • Website Terms & Conditions

    www.FarOutAwards.com & Far Out Awards, LLC. ("we" or "us") offers access to and use of our shopping cart site to you subject to your acceptance of these terms and conditions ("terms"). By accessing, using or obtaining any content, data, materials, information, products or services through our site, you agree to observe these terms. If you do not accept all of these terms, then please leave our site now. OWNERSHIP. We own and have copyrights on our site and all of its contents. You will not copy, reproduce, republish, upload, post, transmit, distribute, sell, transfer or modify any of the content, data, information, pictures, logos or materials found on our site. You may print copies of your processed and pending orders and invoices. Trademarks, logos and service marks displayed on our site ("marks") are our registered and common law marks. Your use of and access to our site do not grant you any license or right to use any of the marks. You will not use any robot, spider, other automatic device, or manual process to monitor materials available through our site. USE OF SITE. You may only use our site if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. You will be financially accountable for all uses of our site by you and anyone using your password and login information. You may only use our site to make legitimate purchases. You may not use our site: to make any false, fraudulent or speculative purchases. We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of our site. We will use our reasonable commercial efforts to keep our site available on a 24-hour/7-day-a- week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance and system outages. Your access to our site may not be uninterrupted or available at all times. We cannot promise that our site will be error-free, that defects or errors will be corrected or that our site or the servers that make it available are free from viruses or other harmful components. You will not use any device, software or routine that interferes or attempts to interfere with the normal operation of our site or take any action that imposes an unreasonable load on our computer equipment.

    PRIVACY. Your use of our site is subject to our privacy policy. You have read that privacy policy and it is reasonable and acceptable to you. Your acceptance of these terms is also your consent to the information practices in our privacy policy.

    LIMITATION OF LIABILITY. We will not be responsible or liable for (a) any damages to or viruses that may infect your computer equipment or other property as the result of your access to, use of or browsing in our site or your downloading of any content. (b) any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including without limitation lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, that arises out of or is in any way connected with (i) any use of our site or content, data, materials or information found therein, (ii) any failure or delay (including without limitation the use of or inability to use any component of this site to make purchases. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

    If, despite the limitation above, we are found liable for any loss or damage which arises out of or is in any way connected with any of the occurrences described in the limitation above, then our liability and the providers' liability will in no event exceed, in total, the sum of us $250.00. Some states do not allow the limitation of liability, so the limitations above may not apply to you. INDEMNIFICATION. You will defend and indemnify us and any of our manufactures and each of our officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by you or on your behalf in excess of the liability described above or by third parties as a result of your breach of these terms or the documents made part of these terms by reference, your violation of any law or the rights of a third party or your use of our site. GENERAL. The headings in these terms are for your convenience and reference. These headings do not limit or affect these terms. Your acceptance of these terms and use of our site do not create a joint venture, partnership, employment or agency relationship with us. You may not assign, delegate or transfer your rights or obligations under these terms. We may modify these terms, at any time, by posting conspicuous notice on our site at least thirty (30) days before any modification becomes effective. Your continued use of our site, following the posting of conspicuous notice of any modification, will be subject the terms in effect at the time of your use. You will review these terms periodically. Your continued use of our site, following the posting of conspicuous notice of any modification, will be your acceptance of the modified terms. Except as described in the preceding sentences, you and we can only modify these terms in a written document signed or otherwise accepted by you and by us. If a court finds any of these terms to be unenforceable or invalid, that term will be enforced to the fullest extent permitted by applicable law and the other terms will remain valid and enforceable. These terms, together with those items made a part of these terms by reference, make up the entire agreement between us relating to your use of our site, and replaces any prior understandings or agreements (whether oral or written) regarding your use of our site. The laws of the state of Florida (USA), without regard to its conflict of laws rules, will govern these terms and conditions, as well as your and our observance of them. If you take any legal action relating to your use of our site or these terms, you agree to file such action only in the state and federal courts located in Miami Dade County (USA). In any such action or any action we may initiate, the prevailing party will be entitled to recover all legal expenses incurred in connection with the action, including but not limited to costs, both taxable and non-taxable, and reasonable attorneys' fees.

    Commitment to your Privacy: This site is owned and operated by Far Out Awards, LLC. Your privacy on the Internet is of the utmost importance to us. We want to make your experience online satisfying and safe.

    Because we gather certain types of information about our customers, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. Definition of the Information Humphrey’s Farm gathers and keeps track of.

    Far Out Awards gathers two types of information about users:
    A. Information regarding all information you have posted on the site for account setup and order processing. You will receive our electronic newsletters such as updated information regarding our company and product, special offers, order confirmations and invoices.

    B. Information through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to our customers. Under no circumstances does Humphrey’s Farm divulge any information about an individual user to a third party.

    Far Out Awards Gathers User Information In The Following Processes:
    Voluntary Information
    1. Electronic newsletters (Dispatches)
    We will send periodically electronic newsletters as outlined above to our registered customers. Far Out Awards gathers the email addresses of all customers. Customers may remove themselves from our website registrar by emailing us requesting to be removed or opt out of our marketing emails at anytime.

    TRACKING
    Far Out Awards tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Far Out Awards does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
    Far Out Awards sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

    USE OF INFORMATION
    Far Out Awards uses any information voluntarily given by our users to enhance their experience in our shopping cart, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
    As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable our customers to place orders. We send out newsletters to subscribers on a periodic basis (depending on the newsletter), and occasionally send out special offers when we think subscribers might be particularly interested in something we are doing. Far Out Awards never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
    When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

    SHARING OF THE INFORMATION
    Far Out Awards uses the above-described information to tailor our content to suit your needs and help us better understand our customer base. This is essential to keeping our web site up and running. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

    SECURITY
    Far Out Awards operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

    CONSENT
    By using this site, you consent to the collection and use of this information by Far Out Awards. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
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